Your recruiting work stays yours.

Information we collect

Account information. Name, login email, password credentials in protected form, account role, verification status, and membership status.

Player profile information. Information a family chooses to enter, such as graduation year, school, city/state, position, academic information, athletic measurements, statistics, recruiting email, X username, profile photo, and recruiting-video or profile links.

Recruiting workspace information. Saved schools, unlocked school contacts, email templates, draft content, outreach history, follow-up dates, coach-response status, and support requests.

Transaction and entitlement information. We keep the information needed to determine whether an account has Free, Beta, or paid access. Payment processors handle payment-card details. Next Level by Creed does not store complete payment-card numbers.

Technical information. Our hosting, security, and email providers may process IP address, device/browser information, request logs, delivery events, and similar technical data needed to operate and protect the service.

How we use information

We use information to create and secure accounts, save recruiting work across devices, personalize drafts, provide coach-directory tools, track user-requested outreach and follow-ups, deliver paid features, send transactional account messages, respond to support requests, prevent abuse, troubleshoot problems, and improve the service.

Next Level by Creed does not automatically send recruiting emails to coaches. Users review and initiate their own one-to-one outreach.

Coach and college information

The directory is built from publicly available professional information, including college athletics websites, staff directories, recruiting questionnaires, and public professional social-media accounts. Next Level by Creed is not affiliated with or endorsed by the NCAA, NAIA, NJCAA, any conference, or any college.

Service providers and sharing

We do not sell player profile information. We may share information with service providers only as needed to operate the product, including cloud hosting/database providers, transactional email providers, payment processors, and app-store payment systems. Those providers process information under their own terms and privacy obligations.

We may also disclose information when reasonably necessary to comply with law, protect users or the service, investigate fraud or abuse, or complete a business transaction subject to appropriate protections.

Minors and family supervision

Next Level by Creed is a college-recruiting tool used by players and families. A parent or legal guardian should create or supervise the account of a minor and decide what optional profile information is appropriate to enter or publish. Do not enter Social Security numbers, financial-account credentials, medical records, passwords for other services, or other highly sensitive information.

Retention, deletion, and your choices

You can update optional profile information at any time. You can also initiate permanent account deletion from Profile → Account & Billing → Delete Account in the app, or use the public deletion page at app.creedrecruit.com/account/delete.

Account deletion removes the account and associated recruiting-workspace data from the active service. Limited transaction, security, fraud-prevention, legal, or support records may be retained when reasonably necessary or required by law.

Optional marketing consent is separate from account creation and may be withdrawn. Transactional account, security, billing, and support messages may still be sent when needed to provide the service.

Security

We use reasonable administrative and technical safeguards designed to protect account information. No internet service can guarantee absolute security. Users are responsible for protecting their login credentials and for contacting support if they suspect unauthorized access.

Changes to this policy

We may update this policy as the product, app-store requirements, or applicable law changes. The current effective date will be shown at the top of this page. Material changes may also be communicated in the app or by email when appropriate.

Contact and privacy requests

Email support@creedrecruit.com or visit our support page for account, privacy, deletion, or data questions.